Privacy Policy

Toni Plastic Industries (“we”, “us”) respects your privacy. This policy describes how we handle personal data when you visit our website or send us an enquiry.

1. Information we collect

• Information you give us — when you submit an enquiry or contact form: your name, company, email, phone, city/state, product interest, quantity and message.
• Information collected automatically — your IP address, browser/device type, the pages you view, and (where you consent) analytics identifiers via cookies. Forms also capture marketing attribution (UTM parameters, referring URL, landing page).
• Cookies — see our Cookie Policy for details and your controls.

2. How we use your information

• To respond to your enquiries and provide quotations and product information.
• To forward enquiry details to our customer-relationship system so our sales team can follow up.
• To operate, secure, and improve our website (including consented analytics).

3. Legal bases

We process your data on the basis of your consent (e.g. analytics cookies, contacting you), our legitimate interests in responding to business enquiries and securing our site, and to take steps at your request prior to entering a contract.

4. Sharing your information

We share enquiry data with our CRM/sales tooling and, where you consent, with analytics and advertising providers (such as Google, Meta, LinkedIn, Hotjar, Microsoft Clarity). We do not sell your personal data. Providers may process data outside your country; we take reasonable steps to ensure appropriate safeguards.

5. Data retention

We keep enquiry data only as long as needed to handle your request and for our legitimate business and record-keeping purposes, after which it is deleted or anonymised.

6. Your rights

Subject to applicable law (including the EU/UK GDPR and India’s DPDP Act, 2023), you may have the right to access, correct, delete, or restrict use of your data, to object to processing, to data portability, and to withdraw consent at any time. To exercise these rights, contact us using the details below.

7. Security

We use technical and organisational measures — including HTTPS, security headers, spam controls, and access restrictions — to protect your data. No method of transmission is 100% secure, but we work to safeguard your information.

8. Contact us

For any privacy question or request, email info@toniplastic.com.

9. Changes

We may update this policy from time to time. The “last updated” date above shows when it was last revised.

This policy is a template provided to get you started and should be reviewed by qualified legal counsel before publication to ensure it reflects your actual data practices and the laws that apply to you.